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Checklist – Before implementing a solution: |
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Following are five areas to consider when planning
your deployment: |
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1. Strategy |
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Create a vision and business objectives for your
technology efforts and obtain senior management
support. |
• Do
you have a plan to improve your communications?
• Will you be using Web communications as a core
part of achieving your business strategy?
• How does your company want to communicate with
employees, investors, customers, suppliers, and
partners?
• Are your senior managers committed to this effort?
• How can Web communications improve your business?
• What are your current communication capabilities? |
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2. Process |
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Understand your company’s communications processes
to enable elimination of non-value-added steps. |
• Do you know your employees’ communication
needs?Your partners’ needs?
• How do your employees share information today?
• Have you planned for maintaining and upgrading
your communication abilities? |
| 3.
People |
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Training, organizational culture, and structure must
support the change. |
• Do you have the ability to train your employees to
use these tools?
• Can your employees easily access the Internet?
• Have you considered how you would scale and deploy
your training needs?
• Do you need to recruit or contract additional
personnel? |
| 4.
Technology |
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Reliable, scalable, and secure hardware and software
are essential to support your Web communication
activities. |
• Have
you considered how you would scale your networking
and telecommunications equipment to meet your
growing communication needs?
• Do you need additional high-speed Internet
connections?
• Are you considering outsourcing any of your Web
communication needs, such as Web conferencing or
online seminars?
• Have you considered the security measure you’ll
need to take to protect sensitive data?
• How reliable and accessible is your computer
network?
• Can your network provide the necessary quality of
service for video and voice communications? |
